A Message from North Island 911
Using Technology During a Disaster
We rely on technology more and more to keep in touch with our family, friends, and colleagues with a click of a button. But what happens in the event of a major emergency? Suddenly these tools can become vital in helping you and your family deal get in touch and stay informed. So here are some tips on the use of technology in an emergency:
- If possible, use non-voice channels like text messaging, email or social media. These use less bandwidth than voice communications and may work even when phone service doesn't.
- If you must use a phone, keep your conversation brief and convey only vital information to emergency personnel and/or family. This will also conserve your phone's battery.
- Unable to complete a call? Wait 10 seconds before redialing to help reduce network congestion. Note, cordless phones rely on electricity and will not work during a power outage. If you have a landline, keep at least one corded phone in your home.
- Keep extra batteries or a charger for your mobile device in your emergency kit. Consider getting a solar-powered, crank, or vehicle phone charger. If you don't have a cell phone, keep a prepaid phone card in your emergency kit.
- Keep your contacts up to date on your phone, email and other channels. This will make it easier to reach important contacts, such as friends, family, neighbours, child's school, or insurance agent.
- If you have a smartphone, save your safe meeting location(s) on its mapping application.
- Conserve your smartphone's battery by reducing the screen's brightness, placing your phone in airplane mode, and closing apps you are not using. You never know how long a power outage will last!
Wildfire/Interface Fire Exercise
- Sunday, 25 June 2017
- Oyster River exercise area—Sarmma Road and Macaulay Road
- Reception Centre—Oyster Bay Resort 12 Noon to 3 PM
- 1 July 2017, 1000 AM
- Come watch the parade and celebrate our many emergency support services volunteers and Canada’s 150th birthday.
- 19 October 2017, 1019 AM
- earthquake drill
Are You Prepared for the Next "Big One"?
- Quake Alert: Risk of ‘big one’ heightened for Vancouver Island from CHEK News, 23 February 2017
- 'Slow slip' earthquake season raises risk of "The Big One" from CBC News, 23 February 2017
- Sandbags are available, free of charge, to residents of the CVRD.
- To find the location nearest you, click here.
For flooded roads, road clearing and other road maintenance issues (including snow
Residents of the City of Courtenay, the Town of Comox, or the Village of Cumberland should contact their municipality directly.
Residents of the Comox Valley Regional District should contact:
|EMCON||Phone: 250-336-8897 (7:30-4:00 pm)
After hours: 1-866-353-3136
If flooding is due to overflow from rivers, creeks and streams, contact:
|Emergency Management BC (EMBC)||Phone: 1-800-663-3456 (24/7 Call Centre)|
Disaster First Aid Stations (DFAS)
Five medical clinics in the Comox Valley have agreed to provide triage, first aid, and urgent primary medical care to the public in the event of a catastrophic event.
Each clinic will assume the role as a DFAS upon request of the Comox Valley Emergency Program (CVEP) or if the need is clearly evident, such as a severe earthquake.
The clinics have been selected based on their seismic resilience, geographical location, proximity to a pharmacy, and ability to respond in a crisis. Other clinics may be added in the future.
Click on the sign to open the DFAS brochure and find the DFAS nearest you.
Sign Up to Receive Emergency Notifications
On Monday, January 16th the CVRD implemented a free emergency notifications service to keep residents and businesses informed in a timely manner. The service will issue prompt emergency notifications to landline or mobile phones through a text or voice message. Initially the service will focus on boil water notifications but will later be expanded to include all other types of regional emergency messages.
The sign-up process is simple. Just go to www.comoxvalleyrd.ca/getnotified. Follow the steps outlined for setting up your account. Remember to choose both the community in which you live and the Comox Valley Water Supply System (boil water) notification lists. If you are not interested in receiving boil water notifications simply register for the community in which you live:
- City of Courtenay
- Electoral Area A (Baynes Sound – Denman/Hornby Island)
- Electoral Area B (Lazo North)
- Electoral Area C (Puntledge – Black Creek)
- Town of Comox
- Village of Cumberland.
Residents who do not have a computer may call us directly at 250-334-6057 and we will set up their accounts for them.
Disaster Financial Assistance
Major flooding on Vancouver Island from November 3, 2016 to November 14, 2016 has caused property and content damages. As a result of the damages sustained from this event, provincial Disaster Financial Assistance (DFA) has been authorized for qualifying claimants, such as home owners, residential tenants, small business owners, farmers, charitable organizations and local government bodies, who were unable to obtain insurance to cover these disaster-related losses.
The City of Courtenay and the Comox Valley Regional District are in the areas included in this program.
Information about Disaster Financial Assistance is available on the DFA web site at http://www.gov.bc.ca/disasterfinancialassistance. There you will find the DFA Application Form, 'Disaster Financial Assistance Guidelines for Private Sector', information bulletins about DFA and insurance and 'One Step at a time - A Guide to Disaster Recovery'.
Should you wish to also provide information directly to your residents, click here to find a short "Q&A" with basic program information.
Although residents are enouraged to submit their application to us as soon as possible in order to have the damage assessment completed promptly, the deadline for EMBC to receive this form is February 14, 2017.
Failing to Plan is Planning to Fail
Good planning is the key to success in many things in life, and being ready to care for ourselves and our families following an emergency is one area where planning can make a life-altering difference.
The Comox Valley Emergency Program functions in partnership with Comox, Courtenay, Cumberland, and the Comox Valley Regional District to provide coordinated emergency programming to the entire valley.
The purpose of integrating the emergency program is to ensure that each area's transcend geographic and political borders.
The Comox Valley Emergency Program Planning Committee is made up of representatives of all emergency responding agencies working together to develop and maintain the program and the plan. The program is managed by the Emergency Program Coordinator.The program is responsible for emergency preparedness, mitigation, response, and recovery for the collective community.
In addition to government planning for emergencies, it is essential that we, as individuals, plan for our own safety, survival, and disaster recovery. The Public Safety Canada publication, Your Emergency Preparedness Guide, is an excellent reference to help you prepare.
Personal Emergency Preparedness (PEP) and Neighborhood Emergency Preparedness Program (NEPP)
courses are held throughout the year to train people to be self sufficient for at least 72
Click here to find out when training is available in the Comox Valley.
Are you READY?
After a major disaster, it is probable that regular Emergency Services will not be able to respond for an estimated 72 hours.
Why do you need to PREPARE?
It is vital that you and your neighbors are able to rely on each other. Experience shows that after a major disaster your most reliable source of help is your neighbors. This is especially true if you have prepared beforehand. Once your neighborhood is prepared, you will be able to help each other in a real way to cope with emergency situations. Unlike fire or crime, there is nothing we can do to prevent a natural disaster from happening. WE CAN BE PREPARED for it when it does happen.
Personal Emergency Preparedness
We are offering special free sessions during Emergency Preparedness Week.
Click here to find out when training is available in the Comox Valley.
How can you participate further?
Join the Comox Valley Neighborhood Emergency Preparedness Program and learn how to prepare yourself, family and neighborhood to know what to do in an emergency. As a member of your Neighborhood Team, you will learn about:
- Neighborhood Organization
- Personal Preparedness
- Fire Suppression
- Survival First Aid
- Light Urban Rescue
- Damage Assessment
- Community Preparedness
If you want to join the team or learn more about Personal Emergency Preparedness training or the Neighborhood Emergency Preparedness Program project, call or e-mail the Program Coordinator at 250-334-8890 or email@example.com.